211 Maryland

2-1-1 Maryland empowers individuals and communities to thrive by linking those with unmet needs to essential resources. We answered 405,702 calls in FY 20 and saw a significant spike in calls during the COVID-19 crisis. 2-1-1 serves as a central connector to health and human resources 24/7/365. 

We are committed to every caller's well-being. The leading needs across Maryland include mental health, suicide/crisis needs, utility assistance, and food. We believe individuals and communities are stronger by enlisting the resources of many, rather than solely relying on the efforts of one. 

Press Releases

March 23, 2021 | The Maryland Department of Aging's Maryland Access Point (MAP) Now Supported by 211 Maryland Network Resource Specialists
February 9, 2021 | 211 Maryland Unveils New Data Dashboards to Give Visibility into the Help Marylanders Need Most
January 27, 2021 | The Maryland Department of Aging and 211 Maryland Partner to Expand Reach of Maryland Access Point
October 20, 2020 | New Texting Program Launches To Help Marylanders Suffering from Opioid Addiction (with RX Abuse Leadership Initiative)
October 6, 2020 | Six New Board Members Announced for 211 Maryland 
September 18, 2020 | 211 Maryland Partners With MEMA for #MDListo Text Alert Program In Spanish

Latest News & Information

April 2, 2021 | Baltimore Sun | To reach underserved communities, start with the telephone | READER COMMENTARY
March 28, 2021 | Capital Gazette | Maryland bill adding mental health callback services advances
March 19, 2021 | The Baltimore Times | Need help with food, utilities and tax prep? 2-1-1 is only a call away
February 5, 20201 | The Baltimore SunThese Baltimore-area organizations are providing services, help to Black communities 
January 19, 2021 | Technical.ly | 211 Maryland is texting COVID-19 vaccine info to residents' phones 
November 13, 2020 | WBAL-TV and Yahoo News | 211 Maryland sees nearly 50% increase in calls since start of pandemic 
December 11, 2020 | 98 Rock Baltimore | Maryland Perspectives with Amelia:211 Maryland
December 2, 2020 | WYPR | How Volunteers Are Rising To Meet The Challenges Of The Pandemic
November 9, 2020 | The Baltimore Sun and The Washington Post | The story behind an emotional warning from one of Maryland's top coronavirus advisers 
December 17, 2019 | Businesswire | Twilio.org Announces Second Round of Grants Supporting Nonprofits Engaged in Crisis Communications

211 MD Network and Partner Services In The News

February 10, 2021 | The Frederick News-Post | Unsung heroes: 211 Day recognizes health and human services call-takers
January 7, 2021 | Cumberland Times-News | Texting service reminds users to care for themselves
January 6, 2021 | Daily Times / DelmarvaNow | COVID vaccine distribution in Maryland: What you need to know 
January 5, 2021 | The Baltimore Sun | When will I get my coronavirus vaccine? What to know about Maryland's rollout plans.
November 27, 2020 | Dorchester Star | Record number of ALICE families priced out of survival

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Media Contacts

Andrea Martin
E: andrea@consultmartin.com
P: 443.927.6183

Quinton Askew
E: quinton@211md.org

New Initiatives

MDHope Opioid Help

MDHope is a unique partnership between 211 Maryland and RALI Maryland to offer opioid-related support and encouraging messages of support. Text MDHope to 8-9-8-2-1-1.

MDMindHealth Mental Health Support

MDMindHealth connects Marylanders with encouraging messages of support. It's available in English and Spanish. Text MDMindHealth or MDSaludMental to 8-9-8-2-1-1.

COVID-19 text alerts

Over 20,000 Marylanders receive text alerts on COVID-19 testing and emergency information, and the program is growing. It now includes Spanish text alerts. This is a partnership between 211 Maryland and the Maryland Emergency Management (MEMA). The texts are available in English by texting MdReady to 898-211 and in Spanish by texting MdListo to 898-211. 


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