Board Members for 211 Maryland

About 211 Maryland Board Members

Lois K. Mikkila, Board Chair 


Lois K. Mikkila, Board Chair of 211 Maryland and founder and principal of LKM Consulting, is a recognized leader in delivering human services and champion for greater collaboration among the organizations that align with key health and human services initiatives. As a results-driven professional and strategic thinker, her expertise is informed by a deep understanding of the interconnectedness of community needs, government and nonprofits. 

As principal of LKM Consulting, she focuses on strategy development, partnership building, and improving outcomes to help nonprofit and government agencies build capacity and grow. She’s the former director of the Howard County Department of Community Resources and Services, where she managed services for children and families, older adults, people with disabilities, and consumers. She also oversaw grant distribution to nonprofits, the Continuum of Care for homeless services, and “backbone” support for the County’s MultiService Center

Key initiatives in her work include creation of the Coordinated System of Homeless Services, securing county funding for the Bridges Out of Poverty and Getting Ahead programs, and leading efforts to develop a nonprofit center in Howard County.

She is engaged as a mentor for other human service professionals through the  Association of Community Services of Howard County and in get-out-the-vote projects. She has served on numerous nonprofit boards and community task forces, on issues ranging from poverty, health and mental health, the needs of foreign-born residents, and women’s rights, to human trafficking. She has a Bachelor of Science from Western Illinois University.

Thomas Laskowski, Vice Chair

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Thomas Laskowski, Founder of GANTECH and Co-Founder and CEO of ByteStone AI Corp, is a nationally recognized innovator, business owner and technology expert. He founded GANTECH to challenge the IT status quo with virtualization, system integration, data center services and through the pursuit of next-level ideas that solve constantly emerging IT challenges. In his latest venture for ByteStone AI Corp, Mr. Laskowski identifies ways to use cutting-edge technology like artificial intelligence to automate business processes.

In his founding roles, Mr. Laskowski is a respected technologist in the private and public sector. He transformed the Maryland Crisis Hotline for the Maryland Department of Health by assessing, recommending and leading the modernization of the valuable health and human service resource. Mr. Laskowski’s solution achieved economies of scale by integrating with existing 211 Maryland call centers and allowing the nonprofit to meet the unmet needs of communities and individuals.

His innovative passion consistently earns Mr. Laskowski national recognition and ranks him among the top in his industry. He is a SmartCEO Magazine Circle of Excellence Technology award winner, a two-time Ernst and Young Entrepreneur of the Year finalist, and a three-time recipient of SmartCEO Magazine Future 50 award. He’s also one of the first in the nation to be certified and recognized by the U.S. Department of Energy as a Data Center Energy Practitioner.

He has a Master of Business Administration from Northwestern University’s Kellogg School of Management and a Bachelor of Science from California State Polytechnic University.

Toni Gianforti, Secretary

Toni-Gianforti.jpgToni Gianforti is an experienced and well-respected nonprofit professional with over 35 years of knowledge in grant writing, research, government relations, advocacy, marketing and communications.

She’s a relentless champion for nonprofit work and continues to tirelessly dedicate her life to community groups, including Meals on Wheels of Central Maryland, Inc.

Ms. Gianforti’s commitment to fulfilling unmet needs in the community, also shined through during her work with the Fuel Fund of Maryland, Inc. where she identified foundation and corporate grant funders to support the organization’s programs and sustain the endowment.

The community respects and admires Ms. Gianforti’s servitude as she’s been awarded several noteworthy awards including most recently The Catherine Max Distinguished Service Award from Meals on Wheels of Central Maryland.

She has a Master of Social Work from the University of Maryland School of Social Work and a Bachelor of Science from the State University of New York.

Michael Malloy, Treasurer

michael-malloy.jpgMike Malloy, community volunteer and former project manager for CDM Federal Programs Corporation, is a knowledgeable, strategic and an experienced leader known for his ability to work with anyone whether it’s the private industry, government or a nonprofit. He has extensive Board of Directors experience, including over 15 Joint Ventures for major construction and engineering projects.

He is a Tocqueville Society member with the Mile High United Way in Denver, CO.  He was on the Mile High 2-1-1 Strategic Committee to evaluate new technologies for data management and call center operations.  An important aspect was the developing area of social determinants of health to broaden the outreach of 2-1-1 to new communities.

In his 29-year-career at CDM, Mr. Malloy spearheaded environmental, waste management and construction projects. He supported three regions of the Environmental Protection Agency for the Superfund Program; managed a $500 million program at the Marine Base Camp in Pendleton, California; and led flood studies and emergency response programs for the Federal Emergency Management Agency.

Janice L. Williams

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Janice L. Williams, president and principal consultant at Janice Williams Consultations, brings more than 25 years of nonprofit management experience in strategic planning, development, executive coaching, donor engagement process, and infrastructure improvement to build deep connections and drive revenue. Her analytical and evaluation talents help organizations identify metrics to map progress and measure success through robust reporting mechanisms.

In her previous role as vice president of development for St. Vincent de Paul of Baltimore, Ms. Williams led development initiatives for the annual fund, board campaign, major donor campaign and capital campaign supporting the $17 million annual budget for 13 human service programs serving men, women and children experiencing hunger, homelessness and poverty. She also served as executive director of the American Red Cross in Prince George’s County and director of development at Healthcare for the Homeless.

Shelly Brown, Esquire

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Shelly Brown, Esq., has more than 25 years of experience successfully representing individuals in the Circuit and District Courts of Maryland and in the District of Columbia. In her work, she advocates the values she learned from her parents, both of perseverance through pain, and how altruism is a crucial principle that ultimately rewards the giver as much, if not more than, the receiver.

Ms. Brown is committed to the community and is the creator of Common Sense Life Skills, a program for at-risk adolescent girls. A native of the Washington, D.C. area, she received a bachelor’s degree in criminal justice from the University of Maryland, College Park and earned her juris doctor degree from the University of Baltimore School of Law. She is the proud mother of two high-achieving, philanthropically minded children who regularly participate in community charity events, excel in sports and make their mother proud every day.

Beth Everett

Beth Everett Headshot(1).jpgBeth Everett, Executive Director of the United Way of Kent County, is tremendously knowledgeable and an ardent community leader. 

She lives in Queen Anne's County with her husband and her beloved dog, Lucy.






Veola Green

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Veola Green is the executive managing partner and principal at The International Institute of Family Development (IIFD), as well as program associate at the Annie E. Casey Foundation (AECF). Recognized as an innovator and bridge-builder among people, governments and organizations, Ms. Green leverages her background in field work, policy reform and program management to serve the causes of child welfare and international women’s development at a systemic level.

At IIFD, she brings together a diverse team that collaborates with government and private sector entities to increase enterprise generation across the African diaspora. As program associate at AECF, she focuses on system innovation within the Child Welfare group. Board roles include the Pan African Women's Development Association Legislative and Agriculture committees and the executive leadership team of Black Emergency Managers Association International where she grows partnership development and strategic planning.

Ms. Green holds a B.S. in human services, a master’s degree in mental health counseling from Springfield College, and a certificate in executive leadership from Simmons University School of Management.

Ateira Griffin

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Ateira Griffin, CEO and founder of Building Our Nation’s Daughters (BOND), is a Baltimore City resident, educator, facilitator, community organizer and writer. Her passion for making a positive impact in marginalized communities drives her work in disrupting all things oppressive to the Black community, women of color and single mother households. BOND mentors single mothers to cultivate positive mother-daughter relationships and increase their economic mobility two generations at a time.

Ms. Griffin serves on a variety of boards including Teach for America Baltimore and the Union Hall Board. Her community activism work includes the “Back on the Bus” campaign, which secured two hours of extra free student Maryland Transportation Authority ridership; the Baltimore Children and Youth Fund Community Forum, passing the Transparency in Lobbying Act; and Baltimore Rising, a seven-week, free organizing and advocacy training for Baltimore residents. She has played leadership roles in Baltimoreans for Educational Equity, and the #FixtheGap campaign, which secured $300 million in educational funds for Baltimore.

Ms. Griffin received a certificate in administration and supervision of schools and a Master of Science in secondary education, both from Johns Hopkins University, and a Bachelor of Science in Civil Engineering from Morgan State University.

Chau Nguyen


Chau Nguyen, chief technology officer for NYSA LLC and senior solutions architect on assignment with the Department of Health and Human Services (HHS), is a seasoned technologist with more than 25 years of experience in the federal, non-profit and private industries. In his role, Mr. Nguyen provides technical leadership, Agile project management, and serves as business liaison between HHS/payroll management accounting and other agencies.

Prior to Mr. Nguyen’s work with HHS, he worked with the U.S. Digital Services (USDS) for the Social Security Administration’s Disabilities Claims Processing System (DCPS) program as chief test architect and cyber security specialist. He is the co-founder of Hope for Tomorrow, a Rockville, Maryland-based non-profit that provides medical and dental services to disadvantaged communities, which recently has provided free dental clinics to more than 4,000 patients. He serves as commissioner to the Maryland Governor's Commission on Asian Pacific American Affairs and several boards including Lien Doan Potomac Inc., a Vietnamese-American Scouting Troup 1794, and Hoa Hoa Buddhist Foundation.

John Geist, Community Volunteer


John Geist is an experienced executive in the nonprofit sector with more than 30 years in senior leadership roles. He’s a leader in coalition building and project management, nonprofit/governmental partnerships and service needs assessments. His work includes strategic planning, organizing new nonprofits, mediating inter-organizational disputes and technical assistance.

Mr. Geist has assisted nonprofits and for-profit organizations as a consultant, including United Way of Central Maryland, where he was instrumental in designing the original business plan leading to 211 Maryland as a free, 24/7/365 statewide health and human service information and referral system. He also played a role in the certification of First Call for Help.

Prior to consulting, he was Executive Director of the Association of Community Services of Howard County and the Health and Welfare Council, Inc. Mr. Geist served in the U.S. Air Force as a Personnel and Training Officer,  a graduate of Franklin and Marshall College, and has a Master of Social Work degree from the University of Pittsburgh.

Tiffany Turner-Allen

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Tiffany Turner-Allen, executive director of Nonprofit Prince George’s County, leads this human services coalition which provides advocacy, collaboration and education to all county nonprofit organizations. Driven by a mission to see her community become a model of racial equity, she also launched Blacktivism:The Collective: The Center for Peace and Prosperity in Black Communities, which focuses on training and education to uplift and advance the entire Black community. With a diverse background in teaching, media and entertainment, community relations, business development, marketing and promotions, Ms. Turner-Allen’s life work has centered on public health, education and social justice reform to solve long-standing problems plaguing communities of color.

Ms. Turner-Allen holds a B.A. in communications, a minor in African-American studies from George Mason University, as well as a certificate in community health leadership from Morehouse School of Medicine.