{"id":1061,"date":"2021-04-19T13:03:24","date_gmt":"2021-04-19T13:03:24","guid":{"rendered":"https:\/\/211md.org\/?page_id=1061"},"modified":"2026-05-07T16:53:24","modified_gmt":"2026-05-07T20:53:24","slug":"servicios-telefonicos","status":"publish","type":"page","link":"https:\/\/211md.org\/es\/resources\/utility-assistance\/phone-services\/","title":{"rendered":"Ayuda con la factura de tel\u00e9fono e Internet"},"content":{"rendered":"<p>\u00bfNecesitas ayuda para pagar tu factura de tel\u00e9fono o Internet? Hay ayuda disponible para aquellos que califican.<\/p>\n<p>El programa ofrece descuentos y no ofrece tel\u00e9fonos m\u00f3viles gratuitos. Sin embargo, los proveedores pueden cubrir el coste del tel\u00e9fono m\u00f3vil para el consumidor. Lea atentamente los t\u00e9rminos y condiciones y elija un proveedor autorizado de Lifeline.<\/p>\n<h2>Descuentos en tel\u00e9fono e Internet de Lifeline<\/h2>\n<p>Si recibe beneficios federales de un programa de asistencia gubernamental, puede ser elegible para un descuento en la factura telef\u00f3nica a trav\u00e9s del <a href=\"https:\/\/www.psc.state.md.us\/telecommunications\/lifeline-availability-maryland\/\" target=\"_blank\" rel=\"noopener\">programa salvavidas<\/a>.<\/p>\n<blockquote><p>Ofrece a los clientes elegibles hasta $9.25 por mes de descuento en el costo del tel\u00e9fono, Internet o servicios combinados. El descuento es mayor para quienes viven en tierras tribales.<\/p><\/blockquote>\n<p>Este es el \u00fanico programa federal que ayuda con las facturas de Internet desde que finaliz\u00f3 el Programa de Conectividad Asequible. Si recibi\u00f3 ese descuento en el pasado, preg\u00fantele a su proveedor si tiene otros planes de Internet de bajo costo.<\/p>\n<h3>Elegibilidad<\/h3>\n<p>Usted es elegible si recibe beneficios de cualquiera de estos programas en Maryland:<\/p>\n<ul>\n<li>Cupones para alimentos\/Programa de Asistencia Nutricional Suplementaria (SNAP)<\/li>\n<li>Programa de Asistencia de Energ\u00eda para Hogares de Bajos Ingresos<\/li>\n<li>Seguro de enfermedad<\/li>\n<li>Asistencia federal de vivienda p\u00fablica<\/li>\n<li>Seguridad de Ingreso Suplementario (SSI)<\/li>\n<li>Programa de Pensiones para Veteranos y Beneficios para Sobrevivientes<\/li>\n<\/ul>\n<p>Tambi\u00e9n puede calificar si su ingreso familiar total es igual o inferior a 135% de las pautas federales de pobreza.<\/p>\n\t<h3>C\u00f3mo aplicar<\/h3>\n<p>Para solicitar Lifeline en l\u00ednea:<\/p>\n<ol>\n<li><a href=\"https:\/\/getinternet.gov\/apply?id=nv_home&amp;ln=RW5nbGlzaA%3D%3D\" target=\"_blank\" rel=\"noopener\">Crea una cuenta<\/a> y verificar la elegibilidad. Necesitar\u00e1 los \u00faltimos cuatro d\u00edgitos de su n\u00famero de Seguro Social o identificaci\u00f3n gubernamental.<\/li>\n<li>Si califica, tiene 90 d\u00edas para comunicarse con su compa\u00f1\u00eda telef\u00f3nica o de Internet para enviar su solicitud.\u00a0 <a href=\"https:\/\/cnm.universalservice.org\/\" target=\"_blank\" rel=\"noopener\">Encuentre un proveedor de tel\u00e9fono o Internet<\/a> que ofrece Lifeline en Maryland.<\/li>\n<\/ol>\n<p>Tambi\u00e9n puedes descargar una aplicaci\u00f3n en <a href=\"https:\/\/www.lifelinesupport.org\/wp-content\/uploads\/documents\/get-lifeline\/LI_Application_NVstates.pdf\" target=\"_blank\" rel=\"noopener\">ingl\u00e9s<\/a> y <a href=\"https:\/\/www.lifelinesupport.org\/wp-content\/uploads\/documents\/get-lifeline\/LI-SP_Application_NVstates.pdf\" target=\"_blank\" rel=\"noopener\">espa\u00f1ol<\/a>.<\/p>\n<p>Tambi\u00e9n puede ver anuncios de tel\u00e9fonos m\u00f3viles gratuitos, pero aseg\u00farese de utilizar un proveedor autorizado de Lifeline. puedes encontrarlos <a href=\"https:\/\/cnm.universalservice.org\/\" target=\"_blank\" rel=\"noopener\">aqu\u00ed<\/a>. Adem\u00e1s, lea los t\u00e9rminos y condiciones para asegurarse de que no haya otros cargos. Finalmente, conozca las reglas del programa Lifeline.<\/p>\n<p>Solo se permite un beneficio Lifeline por hogar y el descuento es de $9,25 al mes. Debes recertificar tu descuento cada a\u00f1o.<\/p>\n<p>Si necesita ayuda llame al 211.<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"http:\/\/211md.org\/wp-content\/uploads\/2023\/03\/person-going-over-phone-bill.png\" alt=\"persona revisando la factura del telefono\" title=\"persona revisando la factura del telefono\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n<p>&nbsp;<\/p>\n<h2>\u00bfNecesitas algo m\u00e1s?<\/h2>\n<p>211 has information and referrals for other essential needs. Learn about assistance programs available for food, housing, utility assistance, and more!<\/p>\n<p>&nbsp;<\/p>\n\t\t\t<a href=\"\/es\/recursos\/alimento\/\"  target=\"_self\">\n\t\t\t\t\t\tencontrar comida\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"\/es\/recursos\/vivienda-refugio\/\"  target=\"_self\">\n\t\t\t\t\t\tencontrar vivienda\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"\/es\/recursos\/utilidades\/\"  target=\"_self\">\n\t\t\t\t\t\tobtener asistencia con los servicios p\u00fablicos\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"\/es\/recursos-por-condado\/\"  target=\"_self\">\n\t\t\t\t\t\trecursos por condado\n\t\t\t\t\t<\/a>\n<h2>\n\t\t\tRelated Utility Information\t<\/h2>\n\t\t<h4><a href=\"\/es\/recursos\/envejecimiento-discapacidad\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Aging\" target=\"_self\">Envejecimiento y discapacidad<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/es\/recursos\/envejecimiento-discapacidad\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Aging\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Aging-disability-square-c466727102cae71e5f27b8539bb51945-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/es\/recursos\/ninos-familias\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Children\" target=\"_self\">Ni\u00f1os y familias<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/es\/recursos\/ninos-familias\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Children\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_211_Icon-Sets_Child-care-square-f3b0d4edab3dcc467fadb5f55f4064c6-.png\" alt=\"parent and child icon for child care\" height=\"417\" width=\"417\" title=\"2025_211_Conjuntos de iconos_Cuidado infantil\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/es\/recursos\/violencia-domestica-familiar\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Domestic\" target=\"_self\">Violencia dom\u00e9stica<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/es\/recursos\/violencia-domestica-familiar\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Domestic\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_211_Icon-Sets_Domestic-Violence-square-7b597694a6f05fe90cdc376aa573bc63-.png\" alt=\"House with a heart in the middle icon\" height=\"417\" width=\"417\" title=\"2025_211_Conjuntos de iconos_Violencia dom\u00e9stica\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/es\/recursos\/busqueda-de-empleo\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Employment\" target=\"_self\">Empleo<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/es\/recursos\/busqueda-de-empleo\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Employment\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Employment-square-44707bd410e4df10a470bf130ebcea86-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/es\/recursos\/cuidado-de-la-salud\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Health%20Care\" target=\"_self\">Cuidado de la salud<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/es\/recursos\/cuidado-de-la-salud\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Health%20Care\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Health-Care-square-dee98a0060cbe0e7f27eda253fc12679-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/es\/recursos\/nuevo-en-los-estados-unidos-y-maryland\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Immigration\" target=\"_self\">Inmigraci\u00f3n<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/es\/recursos\/nuevo-en-los-estados-unidos-y-maryland\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Immigration\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Immigration-square-8b97b7fdfe5e6071405e216855065118-.png\" alt=\"icono de inmigraci\u00f3n\" title=\"2025_MdInfoNet_Icon-Sets_Immigration\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/es\/recursos\/ninos-familias\/parentesco\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Kinship\" target=\"_self\">Parentesco<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/es\/recursos\/ninos-familias\/parentesco\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Kinship\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_211_Icon-Sets_Kinship-square-45bdf872866f5735f842c32071109267-.png\" alt=\"Icono de parentesco\" height=\"417\" width=\"417\" title=\"2025_211_Conjuntos de iconos_Parentesco\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/es\/recursos\/servicios-legales\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Legal\" target=\"_self\">Servicios Legales<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/es\/recursos\/servicios-legales\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Legal\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Legal-square-18fdf438feb8435588174d9046463257-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/es\/recursos\/salud-mental\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Mental\" target=\"_self\">Salud mental<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/es\/recursos\/salud-mental\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Mental\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Mental-Health-square-c59b38c4a993a947d4c9280fbe2d2fee-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/es\/recursos\/mdreentry\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Reentry\" target=\"_self\">Reentrada<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/es\/recursos\/mdreentry\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Reentry\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_211_Icon-Sets_Reentry-square-8676fea38abd920a832f45642fe31cca-.png\" alt=\"Icono de reentrada\" height=\"417\" width=\"417\" title=\"2025_211_Conjuntos de iconos_Reentrada\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/es\/recursos\/consumo-de-sustancias\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Substance\" target=\"_self\">Uso de sustancias<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/es\/recursos\/consumo-de-sustancias\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Substance\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Substance-Abuse-square-4f414f085e657267739c181957754f48-.png\" alt=\"Pills for substance Use icon\" title=\"2025_MdInfoNet_Icon-Sets_Substance-Abuse\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/es\/recursos\/veteranos\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Veterans\" target=\"_self\">veteranos<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/es\/recursos\/veteranos\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Veterans\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Rating-square-6e60d00cce4faa8e0a6d4ad7366aa733-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>","protected":false},"excerpt":{"rendered":"<p>Do you need help paying your phone or Internet bill? Help is available for those who qualify. The program provides discounts and does not provide free cell phones. However, providers may cover the cost of a mobile phone for the consumer. Read the terms and conditions carefully and choose an authorized Lifeline provider. Lifeline Phone&hellip;<\/p>","protected":false},"author":8,"featured_media":3746,"parent":932,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"group":[],"class_list":["post-1061","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/211md.org\/es\/wp-json\/wp\/v2\/pages\/1061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/211md.org\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/211md.org\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/211md.org\/es\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/211md.org\/es\/wp-json\/wp\/v2\/comments?post=1061"}],"version-history":[{"count":3,"href":"https:\/\/211md.org\/es\/wp-json\/wp\/v2\/pages\/1061\/revisions"}],"predecessor-version":[{"id":34694,"href":"https:\/\/211md.org\/es\/wp-json\/wp\/v2\/pages\/1061\/revisions\/34694"}],"up":[{"embeddable":true,"href":"https:\/\/211md.org\/es\/wp-json\/wp\/v2\/pages\/932"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/211md.org\/es\/wp-json\/wp\/v2\/media\/3746"}],"wp:attachment":[{"href":"https:\/\/211md.org\/es\/wp-json\/wp\/v2\/media?parent=1061"}],"wp:term":[{"taxonomy":"group","embeddable":true,"href":"https:\/\/211md.org\/es\/wp-json\/wp\/v2\/group?post=1061"}],"curies":[{"name":"Gracias","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}