{"id":1344,"date":"2021-04-28T11:48:57","date_gmt":"2021-04-28T11:48:57","guid":{"rendered":"https:\/\/211md.org\/?page_id=1344"},"modified":"2026-03-20T16:48:18","modified_gmt":"2026-03-20T20:48:18","slug":"rezo-sant-apel","status":"publish","type":"page","link":"https:\/\/211md.org\/ht\/about\/call-center-network\/","title":{"rendered":"Rezo Sant ap\u00e8l 211 Maryland"},"content":{"rendered":"\"5\"\n

Rezo sant ap\u00e8l rejyonal 211 la konekte moun Maryland yo ak resous esansy\u00e8l nan tout eta a. L\u00e8 Maryland\u00e8 yo konpoze 211, yo otomatikman voye yo nan sant ap\u00e8l rejyonal yo pou \u00e8d.<\/p>\n\t\t\t\n\t\t\t\t\t\tAprann plis\n\t\t\t\t\t<\/a>\n\t\t\t\t\"\"\n\t\t\t\t\"16\"\n\t\t\t\t\"Moun\n

About the Call Center Network<\/strong><\/h2>\n

Life Crisis Center, Mental Health Association of Frederick County, United Way of Central Maryland, and Community Crisis Services, Inc. have been part of the 211 Call Center Network since 211’s inception in Maryland.<\/p>\n\t\t\t\t\n\t\t\t\t\"Logo\n\t\t\t\t<\/a>\n

The Mental Health Association of Frederick County (MHA) started its call center in 1985 and began operating 24\/7\/365 in 1990. Crisis Specialists offer crisis intervention, support and information and resource referrals.<\/p>\n

The Mental Health Association works to ensure all Marylanders have access to high-quality behavioral healthcare. The call center is the hub of their crisis services, connecting Marylanders to resources and support.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tAprann plis\n\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\"Logo\n\t\t\t\t<\/a>\n

Life Crisis Center operates a comprehensive call center that offers crisis intervention, emotional support, and information and referral services by phone, chat, and text.<\/p>\n

The organization has provided crisis support in the community since 1976, starting as a volunteer-operated crisis hotline for sexual assault victims. The nonprofit has served the lower Eastern Shore for over 44 years as a call center and a safe place for healing for victims of domestic violence, sexual assault, and child abuse.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tAprann plis\n\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\"Logo\n\t\t\t\t<\/a>\n

United Way Central Maryland (UWCM) played a pivotal role in developing and planning the 211 system, starting in 2000. The UWCM helpline, though, has origins that date back to 1962.<\/p>\n

Information and Referral specialists help central Marylanders make connections to essential health and human services resources in Baltimore City and the counties of Anne Arundel, Baltimore, Carroll, Harford, and Howard counties.<\/p>\n

While not a crisis hotline, the staff is ASIST Certified, so they can identify callers who may be in crisis and\/or having thoughts of suicide. They can manage the call, assess, and plan for safety.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tAprann plis\n\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\"Logo\n\t\t\t\t<\/a>\n

For more than 50 years, Community Crisis Services, Inc. (CCSI) has provided call center services, and the organization became the first hotline in Maryland to be accredited by the American Association of Suicidology in the 1980s.<\/p>\n

In addition to certification, CCSI offers compassionate crisis support and information and referral services to essential resources. They also support the community with safe shelter programs.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tAprann plis\n\t\t\t<\/a>\n

\n\t\t\tF\u00f2masyon ak Akreditasyon\t<\/h2>\n\t

Espesyalis yo akredite pa Asosyasyon Ameriken Swisidoloji (AAS) ak\/oswa Alliance of Information and Referral Systems (AIRS). CCSI gen yon akreditasyon tou nan Kons\u00e8y Ent\u00e8nasyonal pou Liy Asistans (ICH) ak anplwaye UWCM yo s\u00e8tifye ASIST.<\/p>\n\t\t\t\t\"Logo\n\t\t\t\t\"AIRS\n\t\t\t\t\"\"\n\t\t\t\t\"Espesyalis\n

211 is available to everyone<\/h2>

Espesyalis Enf\u00f2masyon ak Referans ki pale Angle ak Pany\u00f2l yo disponib 24\/7\/365. Tradiksyon disponib tou nan plis pase 150 lang.<\/p>\n

Si w gen pwobl\u00e8m pou tande, rele 711 pou jwenn aks\u00e8 nan 211 atrav\u00e8 Maryland Relay.<\/p>\n\t\t\t\n\t\t\t\t\t\tRele 211 (mobil)\n\t\t\t\t\t<\/a>","protected":false},"excerpt":{"rendered":"

211’s network of regional call centers connects Marylanders to essential resources throughout the state. When Marylanders dial 211, they are automatically routed to their regional call center for help. Learn More About the Call Center Network Life Crisis Center, Mental Health Association of Frederick County, United Way of Central Maryland, and Community Crisis Services, Inc.…<\/p>","protected":false},"author":8,"featured_media":34257,"parent":521,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1344","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/211md.org\/ht\/wp-json\/wp\/v2\/pages\/1344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/211md.org\/ht\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/211md.org\/ht\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/211md.org\/ht\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/211md.org\/ht\/wp-json\/wp\/v2\/comments?post=1344"}],"version-history":[{"count":1,"href":"https:\/\/211md.org\/ht\/wp-json\/wp\/v2\/pages\/1344\/revisions"}],"predecessor-version":[{"id":34424,"href":"https:\/\/211md.org\/ht\/wp-json\/wp\/v2\/pages\/1344\/revisions\/34424"}],"up":[{"embeddable":true,"href":"https:\/\/211md.org\/ht\/wp-json\/wp\/v2\/pages\/521"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/211md.org\/ht\/wp-json\/wp\/v2\/media\/34257"}],"wp:attachment":[{"href":"https:\/\/211md.org\/ht\/wp-json\/wp\/v2\/media?parent=1344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}