{"id":1061,"date":"2021-04-19T13:03:24","date_gmt":"2021-04-19T13:03:24","guid":{"rendered":"https:\/\/211md.org\/?page_id=1061"},"modified":"2026-05-07T16:53:24","modified_gmt":"2026-05-07T20:53:24","slug":"servicos-telefonicos","status":"publish","type":"page","link":"https:\/\/211md.org\/pt\/resources\/utility-assistance\/phone-services\/","title":{"rendered":"Ajuda para Conta de Telefone e Internet"},"content":{"rendered":"<p>Voc\u00ea precisa de ajuda para pagar sua conta de telefone ou Internet? A ajuda est\u00e1 dispon\u00edvel para aqueles que se qualificam.<\/p>\n<p>O programa oferece descontos e n\u00e3o disponibiliza celulares gr\u00e1tis. No entanto, os provedores podem cobrir o custo de um telefone celular para o consumidor. Leia os termos e condi\u00e7\u00f5es com aten\u00e7\u00e3o e escolha um fornecedor autorizado da Lifeline.<\/p>\n<h2>Descontos em telefone e Internet Lifeline<\/h2>\n<p>Se voc\u00ea receber benef\u00edcios federais de um programa de assist\u00eancia governamental, poder\u00e1 ter direito a um desconto na conta telef\u00f4nica por meio do <a href=\"https:\/\/www.psc.state.md.us\/telecommunications\/lifeline-availability-maryland\/\" target=\"_blank\" rel=\"noopener\">programa linha de vida<\/a>.<\/p>\n<blockquote><p>Ele oferece aos clientes qualificados at\u00e9 $9,25 por m\u00eas de desconto no custo de telefone, Internet ou servi\u00e7os agregados. O desconto \u00e9 maior para quem mora em terras Tribais.<\/p><\/blockquote>\n<p>Este \u00e9 o \u00fanico programa federal que ajuda nas contas da Internet porque o Programa de Conectividade Acess\u00edvel terminou. Se voc\u00ea recebeu esse desconto no passado, pergunte ao seu provedor se ele tem outros planos de Internet de baixo custo.<\/p>\n<h3>Elegibilidade<\/h3>\n<p>Voc\u00ea \u00e9 eleg\u00edvel se receber benef\u00edcios de qualquer um destes programas em Maryland:<\/p>\n<ul>\n<li>Vale-Refei\u00e7\u00e3o\/Programa de Assist\u00eancia Nutricional Suplementar (SNAP)<\/li>\n<li>Programa de Assist\u00eancia \u00e0 Energia Residencial de Baixa Renda<\/li>\n<li>Medicaid<\/li>\n<li>Assist\u00eancia Habitacional Federal<\/li>\n<li>Renda de Seguran\u00e7a Suplementar (SSI)<\/li>\n<li>Pens\u00e3o para Veteranos e Programa de Benef\u00edcios para Sobreviventes<\/li>\n<\/ul>\n<p>Voc\u00ea tamb\u00e9m pode se qualificar se sua renda familiar total for igual ou inferior a 135% das Diretrizes Federais de Pobreza.<\/p>\n\t<h3>Como aplicar<\/h3>\n<p>Para se inscrever no Lifeline online:<\/p>\n<ol>\n<li><a href=\"https:\/\/getinternet.gov\/apply?id=nv_home&amp;ln=RW5nbGlzaA%3D%3D\" target=\"_blank\" rel=\"noopener\">Crie a sua conta aqui<\/a> e verifique a elegibilidade. Voc\u00ea precisar\u00e1 dos \u00faltimos quatro d\u00edgitos do seu n\u00famero de Seguro Social ou identifica\u00e7\u00e3o governamental.<\/li>\n<li>Se voc\u00ea se qualificar, ter\u00e1 90 dias para entrar em contato com sua empresa de telefone ou Internet para enviar sua inscri\u00e7\u00e3o.\u00a0 <a href=\"https:\/\/cnm.universalservice.org\/\" target=\"_blank\" rel=\"noopener\">Encontre um telefone ou provedor de Internet<\/a> que oferece Lifeline em Maryland.<\/li>\n<\/ol>\n<p>Voc\u00ea tamb\u00e9m pode baixar um aplicativo em <a href=\"https:\/\/www.lifelinesupport.org\/wp-content\/uploads\/documents\/get-lifeline\/LI_Application_NVstates.pdf\" target=\"_blank\" rel=\"noopener\">Ingl\u00eas<\/a> e <a href=\"https:\/\/www.lifelinesupport.org\/wp-content\/uploads\/documents\/get-lifeline\/LI-SP_Application_NVstates.pdf\" target=\"_blank\" rel=\"noopener\">Espanhol<\/a>.<\/p>\n<p>Voc\u00ea tamb\u00e9m pode ver an\u00fancios de telefones celulares gratuitos, mas certifique-se de usar um provedor autorizado da Lifeline. Voc\u00ea pode encontr\u00e1-los <a href=\"https:\/\/cnm.universalservice.org\/\" target=\"_blank\" rel=\"noopener\">aqui<\/a>. Al\u00e9m disso, leia os termos e condi\u00e7\u00f5es para ter certeza de que n\u00e3o h\u00e1 outras taxas. Por fim, conhe\u00e7a as regras do programa Lifeline.<\/p>\n<p>Apenas um benef\u00edcio Lifeline \u00e9 permitido por fam\u00edlia e o desconto \u00e9 de $9,25 por m\u00eas. Voc\u00ea deve recertificar seu desconto todos os anos.<\/p>\n<p>Se precisar de ajuda, ligue para 211.<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"http:\/\/211md.org\/wp-content\/uploads\/2023\/03\/person-going-over-phone-bill.png\" alt=\"pessoa repassando conta de telefone\" title=\"pessoa repassando conta de telefone\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n<p>&nbsp;<\/p>\n<h2>Precisa de algo mais?<\/h2>\n<p>211 has information and referrals for other essential needs. Learn about assistance programs available for food, housing, utility assistance, and more!<\/p>\n<p>&nbsp;<\/p>\n\t\t\t<a href=\"\/pt\/recursos\/comida\/\"  target=\"_self\">\n\t\t\t\t\t\tencontrar comida\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"\/pt\/recursos\/casa-abrigo\/\"  target=\"_self\">\n\t\t\t\t\t\tencontrar moradia\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"\/pt\/recursos\/utilities\/\"  target=\"_self\">\n\t\t\t\t\t\tobter assist\u00eancia de servi\u00e7os p\u00fablicos\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"\/pt\/recursos-por-condado\/\"  target=\"_self\">\n\t\t\t\t\t\trecursos por condado\n\t\t\t\t\t<\/a>\n<h2>\n\t\t\tRelated Utility Information\t<\/h2>\n\t\t<h4><a href=\"\/pt\/recursos\/envelhecimento-incapacidade\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Aging\" target=\"_self\">Envelhecimento e Defici\u00eancia<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/envelhecimento-incapacidade\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Aging\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Aging-disability-square-c466727102cae71e5f27b8539bb51945-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/criancas-familias\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Children\" target=\"_self\">Crian\u00e7as e Fam\u00edlias<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/criancas-familias\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Children\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_211_Icon-Sets_Child-care-square-f3b0d4edab3dcc467fadb5f55f4064c6-.png\" alt=\"parent and child icon for child care\" height=\"417\" width=\"417\" title=\"2025_211_Conjuntos de \u00edcones_Cuidados infantis\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/violencia-domestica-familiar\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Domestic\" target=\"_self\">Viol\u00eancia dom\u00e9stica<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/violencia-domestica-familiar\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Domestic\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_211_Icon-Sets_Domestic-Violence-square-7b597694a6f05fe90cdc376aa573bc63-.png\" alt=\"House with a heart in the middle icon\" height=\"417\" width=\"417\" title=\"2025_211_Conjuntos de \u00edcones_Viol\u00eancia dom\u00e9stica\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/procura-de-emprego\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Employment\" target=\"_self\">Emprego<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/procura-de-emprego\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Employment\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Employment-square-44707bd410e4df10a470bf130ebcea86-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/cuidados-de-saude\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Health%20Care\" target=\"_self\">Cuidados de sa\u00fade<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/cuidados-de-saude\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Health%20Care\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Health-Care-square-dee98a0060cbe0e7f27eda253fc12679-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/novo-para-nos-e-marilandia\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Immigration\" target=\"_self\">Imigra\u00e7\u00e3o<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/novo-para-nos-e-marilandia\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Immigration\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Immigration-square-8b97b7fdfe5e6071405e216855065118-.png\" alt=\"\u00edcone de imigra\u00e7\u00e3o\" title=\"2025_MdInfoNet_Icon-Sets_Immigration\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/criancas-familias\/cuidados-de-parentesco\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Kinship\" target=\"_self\">Parentesco<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/criancas-familias\/cuidados-de-parentesco\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Kinship\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_211_Icon-Sets_Kinship-square-45bdf872866f5735f842c32071109267-.png\" alt=\"\u00cdcone de parentesco\" height=\"417\" width=\"417\" title=\"2025_211_Conjuntos de \u00edcones_Parentesco\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/servicos-legais\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Legal\" target=\"_self\">Servi\u00e7os legais<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/servicos-legais\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Legal\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Legal-square-18fdf438feb8435588174d9046463257-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/saude-mental\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Mental\" target=\"_self\">Sa\u00fade mental<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/saude-mental\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Mental\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Mental-Health-square-c59b38c4a993a947d4c9280fbe2d2fee-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/mdreentry\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Reentry\" target=\"_self\">Reentrada<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/mdreentry\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Reentry\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_211_Icon-Sets_Reentry-square-8676fea38abd920a832f45642fe31cca-.png\" alt=\"\u00cdcone de reentrada\" height=\"417\" width=\"417\" title=\"2025_211_Conjuntos de \u00edcones_Reentrada\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/uso-de-substancias\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Substance\" target=\"_self\">Uso de subst\u00e2ncias<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/uso-de-substancias\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Substance\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Substance-Abuse-square-4f414f085e657267739c181957754f48-.png\" alt=\"Pills for substance Use icon\" title=\"2025_MdInfoNet_Icon-Sets_Substance-Abuse\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/veteranos\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Veterans\" target=\"_self\">veteranos<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/veteranos\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Veterans\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Rating-square-6e60d00cce4faa8e0a6d4ad7366aa733-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>","protected":false},"excerpt":{"rendered":"<p>Do you need help paying your phone or Internet bill? Help is available for those who qualify. The program provides discounts and does not provide free cell phones. However, providers may cover the cost of a mobile phone for the consumer. Read the terms and conditions carefully and choose an authorized Lifeline provider. Lifeline Phone&hellip;<\/p>","protected":false},"author":8,"featured_media":3746,"parent":932,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"group":[],"class_list":["post-1061","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/pages\/1061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/comments?post=1061"}],"version-history":[{"count":3,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/pages\/1061\/revisions"}],"predecessor-version":[{"id":34694,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/pages\/1061\/revisions\/34694"}],"up":[{"embeddable":true,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/pages\/932"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/media\/3746"}],"wp:attachment":[{"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/media?parent=1061"}],"wp:term":[{"taxonomy":"group","embeddable":true,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/group?post=1061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}