{"id":1061,"date":"2021-04-19T13:03:24","date_gmt":"2021-04-19T13:03:24","guid":{"rendered":"https:\/\/211md.org\/?page_id=1061"},"modified":"2026-05-07T16:53:24","modified_gmt":"2026-05-07T20:53:24","slug":"servicos-telefonicos","status":"publish","type":"page","link":"https:\/\/211md.org\/pt\/resources\/utility-assistance\/phone-services\/","title":{"rendered":"Ajuda para Conta de Telefone e Internet"},"content":{"rendered":"<p>Voc\u00ea precisa de ajuda para pagar sua conta de telefone ou Internet? A ajuda est\u00e1 dispon\u00edvel para aqueles que se qualificam.<\/p>\n<p>O programa oferece descontos e n\u00e3o disponibiliza celulares gr\u00e1tis. No entanto, os provedores podem cobrir o custo de um telefone celular para o consumidor. Leia os termos e condi\u00e7\u00f5es com aten\u00e7\u00e3o e escolha um fornecedor autorizado da Lifeline.<\/p>\n<h2>Descontos em telefone e Internet Lifeline<\/h2>\n<p>Se voc\u00ea receber benef\u00edcios federais de um programa de assist\u00eancia governamental, poder\u00e1 ter direito a um desconto na conta telef\u00f4nica por meio do <a href=\"https:\/\/www.psc.state.md.us\/telecommunications\/lifeline-availability-maryland\/\" target=\"_blank\" rel=\"noopener\">programa linha de vida<\/a>.<\/p>\n<blockquote><p>Ele oferece aos clientes qualificados at\u00e9 $9,25 por m\u00eas de desconto no custo de telefone, Internet ou servi\u00e7os agregados. O desconto \u00e9 maior para quem mora em terras Tribais.<\/p><\/blockquote>\n<p>Este \u00e9 o \u00fanico programa federal que ajuda nas contas da Internet porque o Programa de Conectividade Acess\u00edvel terminou. Se voc\u00ea recebeu esse desconto no passado, pergunte ao seu provedor se ele tem outros planos de Internet de baixo custo.<\/p>\n<h3>Elegibilidade<\/h3>\n<p>Voc\u00ea \u00e9 eleg\u00edvel se receber benef\u00edcios de qualquer um destes programas em Maryland:<\/p>\n<ul>\n<li>Vale-Refei\u00e7\u00e3o\/Programa de Assist\u00eancia Nutricional Suplementar (SNAP)<\/li>\n<li>Programa de Assist\u00eancia \u00e0 Energia Residencial de Baixa Renda<\/li>\n<li>Medicaid<\/li>\n<li>Assist\u00eancia Habitacional Federal<\/li>\n<li>Renda de Seguran\u00e7a Suplementar (SSI)<\/li>\n<li>Pens\u00e3o para Veteranos e Programa de Benef\u00edcios para Sobreviventes<\/li>\n<\/ul>\n<p>Voc\u00ea tamb\u00e9m pode se qualificar se sua renda familiar total for igual ou inferior a 135% das Diretrizes Federais de Pobreza.<\/p>\n\t<h3>Como aplicar<\/h3>\n<p>Para se inscrever no Lifeline online:<\/p>\n<ol>\n<li><a href=\"https:\/\/getinternet.gov\/apply?id=nv_home&amp;ln=RW5nbGlzaA%3D%3D\" target=\"_blank\" rel=\"noopener\">Crie a sua conta aqui<\/a> e verifique a elegibilidade. Voc\u00ea precisar\u00e1 dos \u00faltimos quatro d\u00edgitos do seu n\u00famero de Seguro Social ou identifica\u00e7\u00e3o governamental.<\/li>\n<li>Se voc\u00ea se qualificar, ter\u00e1 90 dias para entrar em contato com sua empresa de telefone ou Internet para enviar sua inscri\u00e7\u00e3o.\u00a0 <a href=\"https:\/\/cnm.universalservice.org\/\" target=\"_blank\" rel=\"noopener\">Encontre um telefone ou provedor de Internet<\/a> que oferece Lifeline em Maryland.<\/li>\n<\/ol>\n<p>Voc\u00ea tamb\u00e9m pode baixar um aplicativo em <a href=\"https:\/\/www.lifelinesupport.org\/wp-content\/uploads\/documents\/get-lifeline\/LI_Application_NVstates.pdf\" target=\"_blank\" rel=\"noopener\">Ingl\u00eas<\/a> e <a href=\"https:\/\/www.lifelinesupport.org\/wp-content\/uploads\/documents\/get-lifeline\/LI-SP_Application_NVstates.pdf\" target=\"_blank\" rel=\"noopener\">Espanhol<\/a>.<\/p>\n<p>Voc\u00ea tamb\u00e9m pode ver an\u00fancios de telefones celulares gratuitos, mas certifique-se de usar um provedor autorizado da Lifeline. Voc\u00ea pode encontr\u00e1-los <a href=\"https:\/\/cnm.universalservice.org\/\" target=\"_blank\" rel=\"noopener\">aqui<\/a>. Al\u00e9m disso, leia os termos e condi\u00e7\u00f5es para ter certeza de que n\u00e3o h\u00e1 outras taxas. Por fim, conhe\u00e7a as regras do programa Lifeline.<\/p>\n<p>Apenas um benef\u00edcio Lifeline \u00e9 permitido por fam\u00edlia e o desconto \u00e9 de $9,25 por m\u00eas. Voc\u00ea deve recertificar seu desconto todos os anos.<\/p>\n<p>Se precisar de ajuda, ligue para 211.<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"http:\/\/211md.org\/wp-content\/uploads\/2023\/03\/person-going-over-phone-bill.png\" alt=\"pessoa repassando conta de telefone\" title=\"pessoa repassando conta de telefone\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n<p>&nbsp;<\/p>\n<h2>Precisa de algo mais?<\/h2>\n<p>O n\u00famero 211 oferece informa\u00e7\u00f5es e encaminhamentos para outras necessidades essenciais. Saiba mais sobre os programas de assist\u00eancia dispon\u00edveis para alimenta\u00e7\u00e3o, moradia, contas de servi\u00e7os p\u00fablicos e muito mais!<\/p>\n<p>&nbsp;<\/p>\n\t\t\t<a href=\"\/pt\/recursos\/comida\/\"  target=\"_self\">\n\t\t\t\t\t\tencontrar comida\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"\/pt\/recursos\/casa-abrigo\/\"  target=\"_self\">\n\t\t\t\t\t\tencontrar moradia\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"\/pt\/recursos\/utilities\/\"  target=\"_self\">\n\t\t\t\t\t\tobter assist\u00eancia de servi\u00e7os p\u00fablicos\n\t\t\t\t\t<\/a>\n\t\t\t<a href=\"\/pt\/recursos-por-condado\/\"  target=\"_self\">\n\t\t\t\t\t\trecursos por condado\n\t\t\t\t\t<\/a>\n<h2>\n\t\t\tInforma\u00e7\u00f5es sobre servi\u00e7os p\u00fablicos relacionadas\t<\/h2>\n\t\t<h4><a href=\"\/pt\/recursos\/envelhecimento-incapacidade\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Aging\" target=\"_self\">Envelhecimento e Defici\u00eancia<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/envelhecimento-incapacidade\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Aging\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Aging-disability-square-c466727102cae71e5f27b8539bb51945-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/criancas-familias\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Children\" target=\"_self\">Crian\u00e7as e Fam\u00edlias<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/criancas-familias\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Children\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_211_Icon-Sets_Child-care-square-f3b0d4edab3dcc467fadb5f55f4064c6-.png\" alt=\"\u00cdcone de pai e filho para cuidados infantis\" height=\"417\" width=\"417\" title=\"2025_211_Conjuntos de \u00edcones_Cuidados infantis\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/violencia-domestica-familiar\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Domestic\" target=\"_self\">Viol\u00eancia dom\u00e9stica<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/violencia-domestica-familiar\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Domestic\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_211_Icon-Sets_Domestic-Violence-square-7b597694a6f05fe90cdc376aa573bc63-.png\" alt=\"\u00cdcone de casa com um cora\u00e7\u00e3o no meio\" height=\"417\" width=\"417\" title=\"2025_211_Conjuntos de \u00edcones_Viol\u00eancia dom\u00e9stica\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/procura-de-emprego\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Employment\" target=\"_self\">Emprego<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/procura-de-emprego\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Employment\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Employment-square-44707bd410e4df10a470bf130ebcea86-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/cuidados-de-saude\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Health%20Care\" target=\"_self\">Cuidados de sa\u00fade<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/cuidados-de-saude\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Health%20Care\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Health-Care-square-dee98a0060cbe0e7f27eda253fc12679-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/novo-para-nos-e-marilandia\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Immigration\" target=\"_self\">Imigra\u00e7\u00e3o<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/novo-para-nos-e-marilandia\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Immigration\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Immigration-square-8b97b7fdfe5e6071405e216855065118-.png\" alt=\"\u00edcone de imigra\u00e7\u00e3o\" title=\"2025_MdInfoNet_Conjuntos de \u00cdcones_Imigra\u00e7\u00e3o\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/criancas-familias\/cuidados-de-parentesco\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Kinship\" target=\"_self\">Parentesco<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/criancas-familias\/cuidados-de-parentesco\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Kinship\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_211_Icon-Sets_Kinship-square-45bdf872866f5735f842c32071109267-.png\" alt=\"\u00cdcone de parentesco\" height=\"417\" width=\"417\" title=\"2025_211_Conjuntos de \u00edcones_Parentesco\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/servicos-legais\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Legal\" target=\"_self\">Servi\u00e7os legais<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/servicos-legais\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Legal\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Legal-square-18fdf438feb8435588174d9046463257-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/saude-mental\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Mental\" target=\"_self\">Sa\u00fade mental<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/saude-mental\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Mental\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Mental-Health-square-c59b38c4a993a947d4c9280fbe2d2fee-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/mdreentry\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Reentry\" target=\"_self\">Reentrada<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/mdreentry\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Reentry\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_211_Icon-Sets_Reentry-square-8676fea38abd920a832f45642fe31cca-.png\" alt=\"\u00cdcone de reentrada\" height=\"417\" width=\"417\" title=\"2025_211_Conjuntos de \u00edcones_Reentrada\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/uso-de-substancias\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Substance\" target=\"_self\">Uso de subst\u00e2ncias<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/uso-de-substancias\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Substance\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Substance-Abuse-square-4f414f085e657267739c181957754f48-.png\" alt=\"P\u00edlulas para uso de subst\u00e2ncias (\u00edcone de uso)\" title=\"2025_MdInfoNet_Conjuntos de \u00edcones_Abuso de subst\u00e2ncias\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n\t\t<h4><a href=\"\/pt\/recursos\/veteranos\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Veterans\" target=\"_self\">veteranos<\/a><\/h4><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a href=\"\/pt\/recursos\/veteranos\/?utm_source=Home&#038;utm_medium=Referral&#038;utm_campaign=211Resources&#038;utm_content=Veterans\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/211md.org\/wp-content\/uploads\/bb-plugin\/cache\/2025_MdInfoNet_Icon-Sets_Rating-square-6e60d00cce4faa8e0a6d4ad7366aa733-.png\" alt=\"\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>","protected":false},"excerpt":{"rendered":"<p>Precisa de ajuda para pagar sua conta de telefone ou internet? H\u00e1 ajuda dispon\u00edvel para quem se qualifica. O programa oferece descontos e n\u00e3o fornece celulares gratuitos. No entanto, as operadoras podem cobrir o custo de um celular para o consumidor. Leia os termos e condi\u00e7\u00f5es atentamente e escolha uma operadora autorizada do Lifeline. Telefone Lifeline\u2026<\/p>","protected":false},"author":8,"featured_media":3746,"parent":932,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"group":[],"class_list":["post-1061","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/pages\/1061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/comments?post=1061"}],"version-history":[{"count":3,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/pages\/1061\/revisions"}],"predecessor-version":[{"id":34694,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/pages\/1061\/revisions\/34694"}],"up":[{"embeddable":true,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/pages\/932"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/media\/3746"}],"wp:attachment":[{"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/media?parent=1061"}],"wp:term":[{"taxonomy":"group","embeddable":true,"href":"https:\/\/211md.org\/pt\/wp-json\/wp\/v2\/group?post=1061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}