{"id":1344,"date":"2021-04-28T11:48:57","date_gmt":"2021-04-28T11:48:57","guid":{"rendered":"https:\/\/211md.org\/?page_id=1344"},"modified":"2026-04-13T08:32:45","modified_gmt":"2026-04-13T12:32:45","slug":"call-center-network","status":"publish","type":"page","link":"https:\/\/211md.org\/vi\/about\/call-center-network\/","title":{"rendered":"211 M\u1ea1ng Trung t\u00e2m Cu\u1ed9c g\u1ecdi Maryland"},"content":{"rendered":"
\n\t\t\t\t\"5\"\n\t<\/figure>\n

M\u1ea1ng l\u01b0\u1edbi c\u00e1c trung t\u00e2m cu\u1ed9c g\u1ecdi khu v\u1ef1c c\u1ee7a 211 k\u1ebft n\u1ed1i ng\u01b0\u1eddi d\u00e2n Maryland v\u1edbi c\u00e1c ngu\u1ed3n l\u1ef1c thi\u1ebft y\u1ebfu tr\u00ean to\u00e0n ti\u1ec3u bang. Khi ng\u01b0\u1eddi d\u00e2n Maryland quay s\u1ed1 211, h\u1ecd s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ebfn trung t\u00e2m cu\u1ed9c g\u1ecdi khu v\u1ef1c c\u1ee7a m\u00ecnh \u0111\u1ec3 \u0111\u01b0\u1ee3c tr\u1ee3 gi\u00fap.<\/p>\n

M\u1ea1ng th\u00f4ng tin Maryland<\/a> l\u00e0 \u0111\u01a1n v\u1ecb \u0111\u01b0\u1ee3c ti\u1ec3u bang Maryland \u1ee7y quy\u1ec1n qu\u1ea3n l\u00fd h\u1ec7 th\u1ed1ng 211.<\/p>\n\t\t\t\n\t\t\t\t\t\tT\u00ecm hi\u1ec3u th\u00eam\n\t\t\t\t\t<\/a>\n

\n\t\t\t\t\"\"\n\t<\/figure>\n
\n\t\t\t\t\"16\"\n\t<\/figure>\n
\n\t\t\t\t\"Nh\u1eefng\n\t<\/figure>\n

Gi\u1edbi thi\u1ec7u v\u1ec1 M\u1ea1ng l\u01b0\u1edbi<\/strong><\/h2>\n

Trung t\u00e2m Kh\u1ee7ng ho\u1ea3ng \u0110\u1eddi s\u1ed1ng, Hi\u1ec7p h\u1ed9i S\u1ee9c kh\u1ecfe T\u00e2m th\u1ea7n Qu\u1eadn Frederick, United Way c\u1ee7a Trung Maryland v\u00e0 Community Crisis Services, Inc. \u0111\u00e3 l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a M\u1ea1ng l\u01b0\u1edbi Trung t\u00e2m G\u1ecdi 211 k\u1ec3 t\u1eeb khi 211 \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp t\u1ea1i Maryland.<\/p>\n\t\t

\n\t\t\t\t\n\t\t\t\t\"Logo\n\t\t\t\t<\/a>\n\t<\/figure>\n

Hi\u1ec7p h\u1ed9i S\u1ee9c kh\u1ecfe T\u00e2m th\u1ea7n Qu\u1eadn Frederick (MHA) b\u1eaft \u0111\u1ea7u trung t\u00e2m t\u01b0 v\u1ea5n c\u1ee7a m\u00ecnh v\u00e0o n\u0103m 1985 v\u00e0 ho\u1ea1t \u0111\u1ed9ng 24\/7\/365 t\u1eeb n\u0103m 1990. C\u00e1c chuy\u00ean gia x\u1eed l\u00fd kh\u1ee7ng ho\u1ea3ng cung c\u1ea5p d\u1ecbch v\u1ee5 can thi\u1ec7p kh\u1ee7ng ho\u1ea3ng, h\u1ed7 tr\u1ee3, th\u00f4ng tin v\u00e0 gi\u1edbi thi\u1ec7u c\u00e1c ngu\u1ed3n l\u1ef1c.<\/p>\n

Hi\u1ec7p h\u1ed9i S\u1ee9c kh\u1ecfe T\u00e2m th\u1ea7n n\u1ed7 l\u1ef1c \u0111\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 ng\u01b0\u1eddi d\u00e2n Maryland \u0111\u1ec1u \u0111\u01b0\u1ee3c ti\u1ebfp c\u1eadn v\u1edbi d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe t\u00e2m th\u1ea7n ch\u1ea5t l\u01b0\u1ee3ng cao. Trung t\u00e2m t\u01b0 v\u1ea5n l\u00e0 \u0111\u1ea7u m\u1ed1i c\u1ee7a c\u00e1c d\u1ecbch v\u1ee5 \u1ee9ng ph\u00f3 kh\u1ee7ng ho\u1ea3ng, k\u1ebft n\u1ed1i ng\u01b0\u1eddi d\u00e2n Maryland v\u1edbi c\u00e1c ngu\u1ed3n l\u1ef1c v\u00e0 s\u1ef1 h\u1ed7 tr\u1ee3.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tT\u00ecm hi\u1ec3u th\u00eam\n\t\t\t<\/a>\n\t\t

\n\t\t\t\t\n\t\t\t\t\"Bi\u1ec3u\n\t\t\t\t<\/a>\n\t<\/figure>\n

Trung t\u00e2m Kh\u1ee7ng ho\u1ea3ng Cu\u1ed9c s\u1ed1ng v\u1eadn h\u00e0nh m\u1ed9t trung t\u00e2m t\u01b0 v\u1ea5n to\u00e0n di\u1ec7n, cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 can thi\u1ec7p kh\u1ee7ng ho\u1ea3ng, h\u1ed7 tr\u1ee3 tinh th\u1ea7n, th\u00f4ng tin v\u00e0 gi\u1edbi thi\u1ec7u qua \u0111i\u1ec7n tho\u1ea1i, tr\u00f2 chuy\u1ec7n tr\u1ef1c tuy\u1ebfn v\u00e0 tin nh\u1eafn.<\/p>\n

T\u1ed5 ch\u1ee9c n\u00e0y \u0111\u00e3 cung c\u1ea5p h\u1ed7 tr\u1ee3 kh\u1ee7ng ho\u1ea3ng cho c\u1ed9ng \u0111\u1ed3ng t\u1eeb n\u0103m 1976, b\u1eaft \u0111\u1ea7u nh\u01b0 m\u1ed9t \u0111\u01b0\u1eddng d\u00e2y n\u00f3ng h\u1ed7 tr\u1ee3 n\u1ea1n nh\u00e2n b\u1ecb t\u1ea5n c\u00f4ng t\u00ecnh d\u1ee5c do t\u00ecnh nguy\u1ec7n vi\u00ean \u0111i\u1ec1u h\u00e0nh. T\u1ed5 ch\u1ee9c phi l\u1ee3i nhu\u1eadn n\u00e0y \u0111\u00e3 ph\u1ee5c v\u1ee5 khu v\u1ef1c ph\u00eda \u0110\u00f4ng Nam n\u01b0\u1edbc M\u1ef9 h\u01a1n 44 n\u0103m v\u1edbi vai tr\u00f2 l\u00e0 trung t\u00e2m t\u01b0 v\u1ea5n v\u00e0 l\u00e0 n\u01a1i an to\u00e0n \u0111\u1ec3 ch\u1eefa l\u00e0nh v\u1ebft th\u01b0\u01a1ng cho c\u00e1c n\u1ea1n nh\u00e2n c\u1ee7a b\u1ea1o l\u1ef1c gia \u0111\u00ecnh, t\u1ea5n c\u00f4ng t\u00ecnh d\u1ee5c v\u00e0 l\u1ea1m d\u1ee5ng tr\u1ebb em.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tT\u00ecm hi\u1ec3u th\u00eam\n\t\t\t<\/a>\n\t\t

\n\t\t\t\t\n\t\t\t\t\"Logo\n\t\t\t\t<\/a>\n\t<\/figure>\n

T\u1ed5 ch\u1ee9c United Way Central Maryland (UWCM) \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong vi\u1ec7c ph\u00e1t tri\u1ec3n v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch cho h\u1ec7 th\u1ed1ng 211, b\u1eaft \u0111\u1ea7u t\u1eeb n\u0103m 2000. Tuy nhi\u00ean, \u0111\u01b0\u1eddng d\u00e2y n\u00f3ng c\u1ee7a UWCM c\u00f3 ngu\u1ed3n g\u1ed1c t\u1eeb n\u0103m 1962.<\/p>\n

C\u00e1c chuy\u00ean gia th\u00f4ng tin v\u00e0 gi\u1edbi thi\u1ec7u gi\u00fap ng\u01b0\u1eddi d\u00e2n khu v\u1ef1c trung t\u00e2m Maryland k\u1ebft n\u1ed1i v\u1edbi c\u00e1c ngu\u1ed3n l\u1ef1c d\u1ecbch v\u1ee5 y t\u1ebf v\u00e0 x\u00e3 h\u1ed9i thi\u1ebft y\u1ebfu t\u1ea1i th\u00e0nh ph\u1ed1 Baltimore v\u00e0 c\u00e1c qu\u1eadn Anne Arundel, Baltimore, Carroll, Harford v\u00e0 Howard.<\/p>\n

M\u1eb7c d\u00f9 kh\u00f4ng ph\u1ea3i l\u00e0 \u0111\u01b0\u1eddng d\u00e2y n\u00f3ng h\u1ed7 tr\u1ee3 kh\u1ee7ng ho\u1ea3ng, nh\u01b0ng nh\u00e2n vi\u00ean \u1edf \u0111\u00e2y \u0111\u1ec1u \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn ASIST, v\u00ec v\u1eady h\u1ecd c\u00f3 th\u1ec3 nh\u1eadn di\u1ec7n nh\u1eefng ng\u01b0\u1eddi g\u1ecdi c\u00f3 th\u1ec3 \u0111ang g\u1eb7p kh\u1ee7ng ho\u1ea3ng v\u00e0\/ho\u1eb7c c\u00f3 \u00fd \u0111\u1ecbnh t\u1ef1 t\u1eed. H\u1ecd c\u00f3 th\u1ec3 x\u1eed l\u00fd cu\u1ed9c g\u1ecdi, \u0111\u00e1nh gi\u00e1 t\u00ecnh h\u00ecnh v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u1ea3m b\u1ea3o an to\u00e0n.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tT\u00ecm hi\u1ec3u th\u00eam\n\t\t\t<\/a>\n\t\t

\n\t\t\t\t\n\t\t\t\t\"logo\n\t\t\t\t<\/a>\n\t<\/figure>\n

Trong h\u01a1n 50 n\u0103m qua, Community Crisis Services, Inc. (CCSI) \u0111\u00e3 cung c\u1ea5p d\u1ecbch v\u1ee5 t\u1ed5ng \u0111\u00e0i t\u01b0 v\u1ea5n, v\u00e0 t\u1ed5 ch\u1ee9c n\u00e0y \u0111\u00e3 tr\u1edf th\u00e0nh \u0111\u01b0\u1eddng d\u00e2y n\u00f3ng \u0111\u1ea7u ti\u00ean \u1edf Maryland \u0111\u01b0\u1ee3c Hi\u1ec7p h\u1ed9i Nghi\u00ean c\u1ee9u T\u1ef1 t\u1eed Hoa K\u1ef3 c\u00f4ng nh\u1eadn v\u00e0o nh\u1eefng n\u0103m 1980.<\/p>\n

Ngo\u00e0i vi\u1ec7c c\u1ea5p ch\u1ee9ng ch\u1ec9, CCSI c\u00f2n cung c\u1ea5p h\u1ed7 tr\u1ee3 kh\u1ee7ng ho\u1ea3ng \u0111\u1ea7y l\u00f2ng nh\u00e2n \u00e1i, d\u1ecbch v\u1ee5 th\u00f4ng tin v\u00e0 gi\u1edbi thi\u1ec7u \u0111\u1ebfn c\u00e1c ngu\u1ed3n l\u1ef1c thi\u1ebft y\u1ebfu. H\u1ecd c\u0169ng h\u1ed7 tr\u1ee3 c\u1ed9ng \u0111\u1ed3ng b\u1eb1ng c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh nh\u00e0 \u1edf an to\u00e0n.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tT\u00ecm hi\u1ec3u th\u00eam\n\t\t\t<\/a>\n

\n\t\t\t\u0110\u00e0o t\u1ea1o v\u00e0 c\u00f4ng nh\u1eadn\t<\/h2>\n\t

C\u00e1c chuy\u00ean gia \u0111\u01b0\u1ee3c Hi\u1ec7p h\u1ed9i T\u1ef1 t\u1eed Hoa K\u1ef3 (AAS) v\u00e0\/ho\u1eb7c Li\u00ean minh H\u1ec7 th\u1ed1ng Th\u00f4ng tin v\u00e0 Gi\u1edbi thi\u1ec7u (AIRS) c\u00f4ng nh\u1eadn. CCSI c\u0169ng c\u00f3 ch\u1ee9ng nh\u1eadn t\u1eeb H\u1ed9i \u0111\u1ed3ng Qu\u1ed1c t\u1ebf v\u1ec1 \u0110\u01b0\u1eddng d\u00e2y Tr\u1ee3 gi\u00fap (ICH) v\u00e0 nh\u00e2n vi\u00ean UWCM \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn ASIST.<\/p>\n

\n\t\t\t\t\"Bi\u1ec3u\n\t<\/figure>\n
\n\t\t\t\t\"Logo\n\t<\/figure>\n
\n\t\t\t\t\"\"\n\t<\/figure>\n\t\t
\n\t\t\t\t\"Chuy\u00ean\n\t<\/figure>\n

D\u1ecbch v\u1ee5 211 d\u00e0nh cho t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi.<\/h2>

C\u00e1c chuy\u00ean gia t\u01b0 v\u1ea5n v\u00e0 gi\u1edbi thi\u1ec7u th\u00f4ng tin n\u00f3i ti\u1ebfng Anh v\u00e0 ti\u1ebfng T\u00e2y Ban Nha lu\u00f4n s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 b\u1ea1n khi c\u1ea7n. D\u1ecbch thu\u1eadt c\u0169ng \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1eb1ng h\u01a1n 150 ng\u00f4n ng\u1eef.<\/p>\n

N\u1ebfu b\u1ea1n b\u1ecb khi\u1ebfm th\u00ednh, h\u00e3y g\u1ecdi 711 \u0111\u1ec3 truy c\u1eadp 211 th\u00f4ng qua Maryland Relay.<\/p>\n\t\t\t\n\t\t\t\t\t\tQuay s\u1ed1 211 (di \u0111\u1ed9ng)\n\t\t\t\t\t<\/a>","protected":false},"excerpt":{"rendered":"

M\u1ea1ng l\u01b0\u1edbi c\u00e1c trung t\u00e2m t\u1ed5ng \u0111\u00e0i khu v\u1ef1c c\u1ee7a 211 k\u1ebft n\u1ed1i ng\u01b0\u1eddi d\u00e2n Maryland v\u1edbi c\u00e1c ngu\u1ed3n l\u1ef1c thi\u1ebft y\u1ebfu tr\u00ean to\u00e0n ti\u1ec3u bang. Khi ng\u01b0\u1eddi d\u00e2n Maryland g\u1ecdi \u0111\u1ebfn s\u1ed1 211, h\u1ecd s\u1ebd t\u1ef1 \u0111\u1ed9ng \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ebfn trung t\u00e2m t\u1ed5ng \u0111\u00e0i khu v\u1ef1c c\u1ee7a m\u00ecnh \u0111\u1ec3 \u0111\u01b0\u1ee3c tr\u1ee3 gi\u00fap. M\u1ea1ng l\u01b0\u1edbi Th\u00f4ng tin Maryland l\u00e0 \u0111\u01a1n v\u1ecb qu\u1ea3n tr\u1ecb \u0111\u01b0\u1ee3c ti\u1ec3u bang \u1ee7y quy\u1ec1n c\u1ee7a h\u1ec7 th\u1ed1ng 211 t\u1ea1i Maryland. T\u00ecm hi\u1ec3u th\u00eam v\u1ec1 M\u1ea1ng l\u01b0\u1edbi: Trung t\u00e2m Kh\u1ee7ng ho\u1ea3ng \u0110\u1eddi s\u1ed1ng, Hi\u1ec7p h\u1ed9i S\u1ee9c kh\u1ecfe T\u00e2m th\u1ea7n Frederick\u2026<\/p>","protected":false},"author":8,"featured_media":34257,"parent":521,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"group":[],"class_list":["post-1344","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/211md.org\/vi\/wp-json\/wp\/v2\/pages\/1344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/211md.org\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/211md.org\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/211md.org\/vi\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/211md.org\/vi\/wp-json\/wp\/v2\/comments?post=1344"}],"version-history":[{"count":2,"href":"https:\/\/211md.org\/vi\/wp-json\/wp\/v2\/pages\/1344\/revisions"}],"predecessor-version":[{"id":34490,"href":"https:\/\/211md.org\/vi\/wp-json\/wp\/v2\/pages\/1344\/revisions\/34490"}],"up":[{"embeddable":true,"href":"https:\/\/211md.org\/vi\/wp-json\/wp\/v2\/pages\/521"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/211md.org\/vi\/wp-json\/wp\/v2\/media\/34257"}],"wp:attachment":[{"href":"https:\/\/211md.org\/vi\/wp-json\/wp\/v2\/media?parent=1344"}],"wp:term":[{"taxonomy":"group","embeddable":true,"href":"https:\/\/211md.org\/vi\/wp-json\/wp\/v2\/group?post=1344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}