{"id":1344,"date":"2021-04-28T11:48:57","date_gmt":"2021-04-28T11:48:57","guid":{"rendered":"https:\/\/211md.org\/?page_id=1344"},"modified":"2026-04-13T08:32:45","modified_gmt":"2026-04-13T12:32:45","slug":"call-center-network","status":"publish","type":"page","link":"https:\/\/211md.org\/zh\/about\/call-center-network\/","title":{"rendered":"211 \u9a6c\u91cc\u5170\u547c\u53eb\u4e2d\u5fc3\u7f51\u7edc"},"content":{"rendered":"
\n\t\t\t\t\"5\"\n\t<\/figure>\n

211 \u7684\u533a\u57df\u547c\u53eb\u4e2d\u5fc3\u7f51\u7edc\u5c06\u9a6c\u91cc\u5170\u4eba\u4e0e\u5168\u5dde\u7684\u91cd\u8981\u8d44\u6e90\u8fde\u63a5\u8d77\u6765\u3002\u5f53\u9a6c\u91cc\u5170\u4eba\u62e8\u6253 211 \u65f6\uff0c\u4ed6\u4eec\u4f1a\u81ea\u52a8\u8f6c\u81f3\u5f53\u5730\u547c\u53eb\u4e2d\u5fc3\u5bfb\u6c42\u5e2e\u52a9\u3002<\/p>\n

\u9a6c\u91cc\u5170\u4fe1\u606f\u7f51<\/a> \u662f\u9a6c\u91cc\u5170\u5dde 211 \u7cfb\u7edf\u7684\u5dde\u6388\u6743\u7ba1\u7406\u673a\u6784\u3002.<\/p>\n\t\t\t\n\t\t\t\t\t\t\u4e86\u89e3\u66f4\u591a\n\t\t\t\t\t<\/a>\n

\n\t\t\t\t\"\"\n\t<\/figure>\n
\n\t\t\t\t\"16\"\n\t<\/figure>\n
\n\t\t\t\t\"\u5728\u547c\u53eb\u4e2d\u5fc3\u5de5\u4f5c\u7684\u4eba\"\n\t<\/figure>\n

\u5173\u4e8e\u7f51\u7edc<\/strong><\/h2>\n

\u81ea 211 \u5728\u9a6c\u91cc\u5170\u5dde\u6210\u7acb\u4ee5\u6765\uff0c\u751f\u547d\u5371\u673a\u4e2d\u5fc3\u3001\u5f17\u96f7\u5fb7\u91cc\u514b\u53bf\u5fc3\u7406\u5065\u5eb7\u534f\u4f1a\u3001\u9a6c\u91cc\u5170\u5dde\u4e2d\u90e8\u8054\u5408\u529d\u52df\u534f\u4f1a\u548c\u793e\u533a\u5371\u673a\u670d\u52a1\u516c\u53f8\u4e00\u76f4\u662f 211 \u547c\u53eb\u4e2d\u5fc3\u7f51\u7edc\u7684\u4e00\u90e8\u5206\u3002.<\/p>\n\t\t

\n\t\t\t\t\n\t\t\t\t\"\u5fc3\u7406\u5065\u5eb7\u534f\u4f1a\u6807\u5fd7\"\n\t\t\t\t<\/a>\n\t<\/figure>\n

\u5f17\u96f7\u5fb7\u91cc\u514b\u53bf\u5fc3\u7406\u5065\u5eb7\u534f\u4f1a (MHA) \u4e8e 1985 \u5e74\u6210\u7acb\u4e86\u547c\u53eb\u4e2d\u5fc3\uff0c\u5e76\u4e8e 1990 \u5e74\u5f00\u59cb 24\/7\/365 \u5168\u5929\u5019\u8fd0\u8425\u3002\u5371\u673a\u4e13\u5bb6\u63d0\u4f9b\u5371\u673a\u5e72\u9884\u3001\u652f\u6301\u3001\u4fe1\u606f\u548c\u8d44\u6e90\u8f6c\u4ecb\u670d\u52a1\u3002.<\/p>\n

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\n\t\t\t\t\n\t\t\t\t\"\u751f\u547d\u5371\u673a\u4e2d\u5fc3\u5fbd\u6807\"\n\t\t\t\t<\/a>\n\t<\/figure>\n

\u751f\u547d\u5371\u673a\u4e2d\u5fc3\u8fd0\u8425\u7740\u4e00\u4e2a\u7efc\u5408\u547c\u53eb\u4e2d\u5fc3\uff0c\u901a\u8fc7\u7535\u8bdd\u3001\u804a\u5929\u548c\u77ed\u4fe1\u63d0\u4f9b\u5371\u673a\u5e72\u9884\u3001\u60c5\u611f\u652f\u6301\u4ee5\u53ca\u4fe1\u606f\u548c\u8f6c\u4ecb\u670d\u52a1\u3002.<\/p>\n

\u8be5\u7ec4\u7ec7\u81ea1976\u5e74\u8d77\u4fbf\u4e3a\u793e\u533a\u63d0\u4f9b\u5371\u673a\u63f4\u52a9\uff0c\u6700\u521d\u662f\u7531\u5fd7\u613f\u8005\u8fd0\u8425\u7684\u6027\u4fb5\u53d7\u5bb3\u8005\u5371\u673a\u70ed\u7ebf\u300244\u5e74\u6765\uff0c\u8fd9\u5bb6\u975e\u8425\u5229\u7ec4\u7ec7\u4e00\u76f4\u670d\u52a1\u4e8e\u4e1c\u6d77\u5cb8\u5357\u90e8\u5730\u533a\uff0c\u4e3a\u5bb6\u5ead\u66b4\u529b\u3001\u6027\u4fb5\u548c\u8650\u5f85\u513f\u7ae5\u7684\u53d7\u5bb3\u8005\u63d0\u4f9b\u547c\u53eb\u4e2d\u5fc3\u548c\u5b89\u5168\u7684\u7597\u6108\u573a\u6240\u3002.<\/p>\n\t\t\t\n\t\t\t\t\t\t\t\u4e86\u89e3\u66f4\u591a\n\t\t\t<\/a>\n\t\t

\n\t\t\t\t\n\t\t\t\t\"\u9a6c\u91cc\u5170\u4e2d\u90e8\u8054\u5408\u4e4b\u8def\u5fbd\u6807\"\n\t\t\t\t<\/a>\n\t<\/figure>\n

\u81ea 2000 \u5e74\u8d77\uff0c\u9a6c\u91cc\u5170\u5dde\u4e2d\u90e8\u8054\u5408\u529d\u52df\u534f\u4f1a (UWCM) \u5728 211 \u7cfb\u7edf\u7684\u5f00\u53d1\u548c\u89c4\u5212\u4e2d\u53d1\u6325\u4e86\u5173\u952e\u4f5c\u7528\u3002\u7136\u800c\uff0cUWCM \u7684\u6c42\u52a9\u70ed\u7ebf\u53ef\u4ee5\u8ffd\u6eaf\u5230 1962 \u5e74\u3002.<\/p>\n

\u4fe1\u606f\u548c\u8f6c\u4ecb\u4e13\u5bb6\u5e2e\u52a9\u9a6c\u91cc\u5170\u5dde\u4e2d\u90e8\u5c45\u6c11\u4e0e\u5df4\u5c14\u7684\u6469\u5e02\u4ee5\u53ca\u5b89\u59ae\u963f\u4f26\u5fb7\u5c14\u53bf\u3001\u5df4\u5c14\u7684\u6469\u53bf\u3001\u5361\u7f57\u5c14\u53bf\u3001\u54c8\u798f\u5fb7\u53bf\u548c\u970d\u534e\u5fb7\u53bf\u7684\u57fa\u672c\u5065\u5eb7\u548c\u4eba\u7c7b\u670d\u52a1\u8d44\u6e90\u5efa\u7acb\u8054\u7cfb\u3002.<\/p>\n

\u867d\u7136\u8fd9\u4e0d\u662f\u5371\u673a\u70ed\u7ebf\uff0c\u4f46\u5de5\u4f5c\u4eba\u5458\u90fd\u6301\u6709ASIST\u8ba4\u8bc1\uff0c\u56e0\u6b64\u4ed6\u4eec\u80fd\u591f\u8bc6\u522b\u53ef\u80fd\u5904\u4e8e\u5371\u673a\u72b6\u6001\u548c\/\u6216\u6709\u81ea\u6740\u5ff5\u5934\u7684\u6765\u7535\u8005\u3002\u4ed6\u4eec\u53ef\u4ee5\u5904\u7406\u901a\u8bdd\u3001\u8bc4\u4f30\u60c5\u51b5\u5e76\u5236\u5b9a\u5b89\u5168\u8ba1\u5212\u3002.<\/p>\n\t\t\t\n\t\t\t\t\t\t\t\u4e86\u89e3\u66f4\u591a\n\t\t\t<\/a>\n\t\t

\n\t\t\t\t\n\t\t\t\t\"\u793e\u533a\u5371\u673a\u670d\u52a1\u6807\u5fd7\"\n\t\t\t\t<\/a>\n\t<\/figure>\n

50\u591a\u5e74\u6765\uff0c\u793e\u533a\u5371\u673a\u670d\u52a1\u516c\u53f8\uff08CCSI\uff09\u4e00\u76f4\u63d0\u4f9b\u547c\u53eb\u4e2d\u5fc3\u670d\u52a1\uff0c\u8be5\u7ec4\u7ec7\u572820\u4e16\u7eaa80\u5e74\u4ee3\u6210\u4e3a\u9a6c\u91cc\u5170\u5dde\u7b2c\u4e00\u5bb6\u83b7\u5f97\u7f8e\u56fd\u81ea\u6740\u5b66\u534f\u4f1a\u8ba4\u8bc1\u7684\u70ed\u7ebf\u673a\u6784\u3002.<\/p>\n

\u9664\u4e86\u63d0\u4f9b\u8ba4\u8bc1\u670d\u52a1\u5916\uff0cCCSI \u8fd8\u63d0\u4f9b\u5bcc\u6709\u540c\u60c5\u5fc3\u7684\u5371\u673a\u652f\u6301\u3001\u4fe1\u606f\u54a8\u8be2\u548c\u8f6c\u4ecb\u670d\u52a1\uff0c\u5e2e\u52a9\u793e\u533a\u5bf9\u63a5\u91cd\u8981\u8d44\u6e90\u3002\u4ed6\u4eec\u8fd8\u901a\u8fc7\u5b89\u5168\u5e87\u62a4\u6240\u9879\u76ee\u4e3a\u793e\u533a\u63d0\u4f9b\u652f\u6301\u3002.<\/p>\n\t\t\t\n\t\t\t\t\t\t\t\u4e86\u89e3\u66f4\u591a\n\t\t\t<\/a>\n

\n\t\t\t\u57f9\u8bad\u548c\u8ba4\u8bc1\t<\/h2>\n\t

\u4e13\u5bb6\u83b7\u5f97\u7f8e\u56fd\u81ea\u6740\u5b66\u534f\u4f1a (AAS) \u548c\/\u6216\u4fe1\u606f\u548c\u8f6c\u8bca\u7cfb\u7edf\u8054\u76df (AIRS) \u7684\u8ba4\u53ef\u3002 CCSI \u8fd8\u83b7\u5f97\u4e86\u56fd\u9645\u6c42\u52a9\u70ed\u7ebf\u59d4\u5458\u4f1a (ICH) \u7684\u8ba4\u8bc1\uff0cUWCM \u7684\u5de5\u4f5c\u4eba\u5458\u4e5f\u83b7\u5f97\u4e86 ASIST \u8ba4\u8bc1\u3002<\/p>\n

\n\t\t\t\t\"\u7f8e\u56fd\u81ea\u6740\u5b66\u534f\u4f1a\u6807\u5fd7\"\n\t<\/figure>\n
\n\t\t\t\t\"AIRS\u6807\u5fd7\"\n\t<\/figure>\n
\n\t\t\t\t\"\"\n\t<\/figure>\n\t\t
\n\t\t\t\t\"\u547c\u53eb\u4e2d\u5fc3\u4e13\u5bb6\"\n\t<\/figure>\n

211 \u670d\u52a1\u9762\u5411\u6240\u6709\u4eba\u5f00\u653e<\/h2>

\u6211\u4eec\u63d0\u4f9b\u82f1\u8bed\u548c\u897f\u73ed\u7259\u8bed\u7684\u4fe1\u606f\u54a8\u8be2\u670d\u52a1\uff0c\u5982\u6709\u9700\u8981\uff0c\u53ef\u968f\u65f6\u8054\u7cfb\u76f8\u5173\u4e13\u5458\u3002\u6b64\u5916\uff0c\u6211\u4eec\u8fd8\u63d0\u4f9b\u8d85\u8fc7150\u79cd\u8bed\u8a00\u7684\u7ffb\u8bd1\u670d\u52a1\u3002.<\/p>\n

\u5982\u679c\u60a8\u6709\u542c\u529b\u969c\u788d\uff0c\u8bf7\u62e8\u6253 711 \u901a\u8fc7\u9a6c\u91cc\u5170\u4e2d\u7ee7\u8f6c\u63a5 211\u3002<\/p>\n\t\t\t\n\t\t\t\t\t\t\u62e8\u6253211\uff08\u624b\u673a\uff09\n\t\t\t\t\t<\/a>","protected":false},"excerpt":{"rendered":"

211 \u7684\u533a\u57df\u547c\u53eb\u4e2d\u5fc3\u7f51\u7edc\u5c06\u9a6c\u91cc\u5170\u5dde\u5c45\u6c11\u4e0e\u5168\u5dde\u5404\u5730\u7684\u91cd\u8981\u8d44\u6e90\u8fde\u63a5\u8d77\u6765\u3002\u9a6c\u91cc\u5170\u5dde\u5c45\u6c11\u62e8\u6253 211 \u540e\uff0c\u7cfb\u7edf\u4f1a\u81ea\u52a8\u5c06\u4ed6\u4eec\u8f6c\u63a5\u5230\u6240\u5728\u533a\u57df\u7684\u547c\u53eb\u4e2d\u5fc3\u5bfb\u6c42\u5e2e\u52a9\u3002\u9a6c\u91cc\u5170\u4fe1\u606f\u7f51\u7edc\u662f\u9a6c\u91cc\u5170\u5dde 211 \u7cfb\u7edf\u7684\u5dde\u6388\u6743\u7ba1\u7406\u673a\u6784\u3002\u4e86\u89e3\u66f4\u591a\u5173\u4e8e\u7f51\u7edc\u751f\u547d\u5371\u673a\u4e2d\u5fc3\u3001\u5f17\u96f7\u5fb7\u91cc\u514b\u5fc3\u7406\u5065\u5eb7\u534f\u4f1a\u7684\u4fe1\u606f\u2026\u2026<\/p>","protected":false},"author":8,"featured_media":34257,"parent":521,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"group":[],"class_list":["post-1344","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/211md.org\/zh\/wp-json\/wp\/v2\/pages\/1344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/211md.org\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/211md.org\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/211md.org\/zh\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/211md.org\/zh\/wp-json\/wp\/v2\/comments?post=1344"}],"version-history":[{"count":2,"href":"https:\/\/211md.org\/zh\/wp-json\/wp\/v2\/pages\/1344\/revisions"}],"predecessor-version":[{"id":34490,"href":"https:\/\/211md.org\/zh\/wp-json\/wp\/v2\/pages\/1344\/revisions\/34490"}],"up":[{"embeddable":true,"href":"https:\/\/211md.org\/zh\/wp-json\/wp\/v2\/pages\/521"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/211md.org\/zh\/wp-json\/wp\/v2\/media\/34257"}],"wp:attachment":[{"href":"https:\/\/211md.org\/zh\/wp-json\/wp\/v2\/media?parent=1344"}],"wp:term":[{"taxonomy":"group","embeddable":true,"href":"https:\/\/211md.org\/zh\/wp-json\/wp\/v2\/group?post=1344"}],"curies":[{"name":"\u53ef\u6e7f\u6027\u7c89\u5242","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}