How Volunteers Are Rising To Meet The Challenges Of The Pandemic

Hunger and isolation are two devastating side effects of the pandemic. But eager volunteers are stepping up. Quinton Askew leads 2-1-1 Maryland, the state’s health and human-services hotline. Volunteers have answered 36,000 calls a month, on average, since March. He describes how 2-1-1 helps seniors grocery shop, take their medications, and navigate telehealth appointments.