Need an Inpatient or Psychiatric Bed?
Check the Maryland Bed Board
Maryland's bed board helps discharge planners locate available psychiatric and crisis beds in real-time. Bed availability is updated three times a day.
Find the type of bed you need from the following categories:
- Adult
- Co-occurring
- Geriatric
- Adolescent
- Child
You do not need to refer a patient to the 211 Care Coordination program if a patient is being admitted from the emergency department to an inpatient bed. They can be referred after the psychiatric evaluation if more care coordination services are needed like outpatient care, additional inpatient care or community-based behavioral health services.
Have you referred a patient to 211 Care Coordination? Let us know about your experience as we work with BHA to improve access and the program offerings. Provide feedback.
How The Program Works
Refer patients by dialing 2-1-1 and pressing 4 immediately. (Daily, 8 a.m. to 8 p.m.)
Or, refer online.
Acknowledge
211 Care Coordinators will acknowledge your referral within 30 minutes of receipt and will immediately begin identifying available resources through our powerful database.
Connect
211 Care Coordinators will connect hospital staff and patients to available, conveniently located behavioral health services.
Follow-Up
211 Care Coordinators will follow-up to ensure a successful placement and update the electronic record to close the loop with discharge planners.
211 Case Consultation Services
Have a complex case? Let our 211 Care Coordinators help you solve complex patient cases.
"Case consultation services have proven to be a useful tool for engagement and collaboration."
Maria Manna
Northwest Hospital, Director of Care Management
211 Hospital Network
Connect with 26 other hospitals, state coordinators, the Behavioral Health Administration (BHA) staff and other state partners during the 211 Hospital Network monthly meetings.
Participants discuss best practices, identify gaps in service, and develop long-term, sustainable solutions. This collaborative initiative aims to navigate the dynamic healthcare delivery system and support a holistic approach to patient care. Together, we can identify and implement collective strategies to enhance population health.
Want To Learn More?
Watch these videos to learn how to refer patients and access the provider portal. You can also sign up for a 30-minute information and training session or email carecoordination@211md.org.
How To Refer Patients
How To Access the Provider Portal
Additional Resources
Additional 211 Support
211 Hospital Transition Program
(Older adults and adults with disabilities)
Making An Impact
Your Feedback Matters
The emergency regulations took effect on March 15, 2023, We'd like to know about your experience with the 211 Care Coordination program as we work with BHA to improve access and the program offerings. Please take a few minutes to complete the Care Coordination survey.
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