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Get Help Paying Your Water Bill

If you have a water shut-off notice, you may be eligible for assistance from local charities and faith-based organizations. Learn more by searching the 211 Community Resource Database to find local organizations and programs that can help.

children-drinking-water

Help with water bills

If you need help paying your water bill, it’s important to get help as soon as you realize the financial hardship to avoid having your water turned off.

Help is available through:

  • local water assistance programs
  • low-income water bill program available through the state of Maryland
  • local organizations
  • payment programs through your water company

First, talk with your water provider about your financial situation to avoid having your water turned off.

You may be able to extend the due date or work out another payment arrangement.

Here are a few examples of water assistance programs from water companies and providers in Maryland.

family washing hands with water

WSSC Water Assistance Programs

For example, if WSSC Water (Montgomery and Prince George’s County) is your water company, you may be eligible for several assistance programs.

The Water Fund provides up to $500 per year to eligible customers. The Salvation Army runs this program.

The Water Fund is an income-eligible program for families at or below 200% of the federal poverty level. Funds are available on a first-come, first-served basis. If capacity is reached for a month, the next appointment is the first Monday of the following month.

WSSC Water also offers extended due dates and convenient payment plans. The payment plans can be extended to 36 or 48 months, depending on whether you are a Customer Assistance Program (CAP)- Approved Customer.

If you’re a tenant, you need the landlord's (owner’s) approval to set up a payment plan for your water bill.

There may also be special programs in your county to help with payments.

These are examples for WSSC Water only, but other water companies may offer similar or additional water assistance programs.

211 can help you identify programs that help pay water bills in your community.

Baltimore City Water Bills

If you live in Baltimore City, the Water4All discount program helps create more equitable access to water assistance. It's a yearly program. You must reapply every year.

Water4All is an income-eligible program for households making below 200% of the federal poverty level. While income guidelines can change, a Baltimore City family of four earning less than $55,500 a year would recently qualify.

Are you unsure how much you owe? Find a water bill in Baltimore City with the account number or service address.

You may also be eligible for help through another water assistance program or community organization.

 

Need Something else?

211 has information and referrals for other essential needs. Learn about assistance programs available for food, housing, utility assistance, and more!

 

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Free food near me, pantries, SNAP, WIC, grocery savings

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Rental payments, eviction prevention, homeless shelters

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